Frequently Asked Questions by our students
Let's give you more info on how the course works!
Accessing the course is super simple. Follow this video tutorial.
Then head to the log in here: www.academyofmoderncelebrancy.com/my-account
Yes, for optimal viewing and completion, please use a laptop or computer. Mac or PC does not make a difference.
Our kick off calls are a great way to meet each other and answer any questions you have. However, the introduction video in the hub contains all the information on what you need to get started so if you can’t make the kick off live, please ensure you watch the video in your hub.
You will be assigned your mentor after you’ve completed your self study element of your course. Once you’ve completed your modules, our course manager will review your answers and feedback if necessary. You will then be assigned a mentor to take you through the next part of the course.
Please do not submit your first script before you’ve met with your mentor.
The workbooks for each module are found at the end of the module content. So watch the videos, take notes and then reinforce your knowledge by reading through the workbooks.
You do not have to submit the workbooks to us. They are just for you to take notes, so dont worry if you cannot type your answers in (this can happen depending on the computer you are on). You can write answers out in word if you like.
We are looking for your knowledge and understanding of the course content at each stage. So demonstrate to us your learning. And also always check you have answered the question in full. Some tasks will ask you to complete with a set criteria or word count, others we are looking for your own takeaways and your own thoughts.
During your kick off call with your mentor, you will discuss how you like to learn. If you’d like to meet with your mentor on zoom, you will set these times up together. If during your module work you would like additional support, reach out to your mentor who can jump on a call with you to get you over the hurdle.
You can also use the AMC student hub for quick fire questions (our mentors are active in there answering questions) and attend the live Q&As where you have the opportunity to ask live questions.
If you have completed your self study and received a welcome from your mentor, you can use the link in the email to book in your kick off session with them. If you haven’t received that email or heard back from your mentor within 3 working days, please reach out to our course management team who can ensure you are all set up!
If you are having any technical issues with the course, please log out and clear your browser history. Try logging in again and if you are still having issues, please contact our tech team on email@example.com to support you.
Your answers to the questions all go towards your final grading so you need to put time and effort into completing them. Do lots of research, re-watch some of the training videos, pay attention reading through the workbooks. All of this will enhance your knowledge and understanding and make you a better celebrant.
Please do not copy or plagiarise content from the internet. We put your answers through our checking programme to ensure this is your own work.
Once you’ve submitted your script (yey congrats!), your script will be reviewed and comments and feedback sent to you within 3 working days. Please note bank holidays and weekends are not included in this day allowance. If it has been more than 3 days, please reach out to your mentor via email. Please do not contact your mentor in any other way as they will not respond.
We recommend only reaching out to your mentor via email so you have full tracking on your feedback and conversations for future reference. Some mentors will set up whatsapp communications, however, this is down to the discretion of the mentor themselves and how best to communicate.
Please do not reach out to the mentors personally as you will not receive a response. If you need further support, please email and ask your mentor for an extra session so you can jump over any hurdle you may be having at the time.
We allocate your mentor based on the answers to your self study modules and our meeting in the kick off session. All of our mentors have tutored hundreds of students and are fantastic at what they do, each with their own unique styles. If, for any reason, you are unsatisfied and would like to change mentors, please email our course manager to explain your reasons and we will jump on a call to see what the next process is for you.
We cannot guarantee a change and preferred to work on ensuring your connection with your mentor is improved.
You will find a list of the LIVE Q&As in the AMC Student Hub and you will receive notification of the sessions by email each week.
You have one year per course to complete so you can go at your own pace. However, when you start working 121 with your mentor, you have 9 weeks in total to complete the module work for our Funeral and Wedding certifications. You have 4 weeks with your mentor for our Naming certifications.
When you are in the course main page where you can see all of the modules, scroll to the bottom and you will find the vault.
You have 9 weeks from the date they are assigned a mentor to complete their training and become accredited. If the accreditation requirements are not fulfilled within the 9 week timeframe, you will need to pay a restart fee of £200 for Wedding and Funeral Certification or £150 for Naming Ceremonies. This fee allow you to enter the mentor allocation pool again and be matched with a new mentor in 7 working days.
You will pick up where they left off in the course modules with your previous mentor. There is no difference in restart fee based on how much progress was previously made. The restart fee covers the administrative costs of re-allocating a new mentor and continuing the training from the last completed module. Please note the new mentor may be different than the original one assigned.
The restart fee will apply each time you do not complete the accreditation requirements within the 9 week timeframe allocated with their assigned mentor.
You can restart with a new mentor at any point, as long as it is within 12 months of initial course enrollment access. Each time the 9 week mentoring period ends without completion of accreditation, the restart fee will be charged again to reallocate a new mentor and continue where they left off. This restart fee is applicable for each subsequent 9 week mentor allocation that does not result in fulfilment of accreditation criteria within the mentoring period.
Our goal is for every student to successfully become an accredited celebrant within their 12 month course access. Please reach out if you need any assistance getting back on track.
If you have not completed your course within one year, you will need to pay a reactivation fee of £200 for Wedding and Funeral Certifications, and £150 for Naming Certifications. There is lifetime access to the content, however you will only receive your certification when signed off by your mentor. Please see terms and conditions for more.
If you have started the course and decide it’s not for you then no problem. If you are within the first 14 days of purchase, you are entitled to receive a full refund. If after 14 days, there is no refund available.
If you haven’t started your current course, then yes absolutely. If you’ve started and haven’t completed up to the first 2 modules, you can switch for a £50 admin fee. If you have completed more than 2 modules, then you would need to purchase the new course.
If you’d like to complete your NOCN certificate or diploma, please reach out to the team at AMC. Our courses are set up to support this additional learning and certification. There are fees incurred through the upgrade and we can send these to you upon request.
Once you have been signed off by your mentor and our Student Excellence Manager, you've graduated. Congratulations!
You’ll receive your certification through email with a digital badge, and within 4 weeks your certificate and physical official badge.
You will then have the opportunity to sign up to The Celebrant Directory (you’ll receive a code through email), and join our membership. You’ll receive more information on this through a couple of emails once you’ve graduated.
Still not sure what to do?
Lets connect you with the right person!
When you join the AMC, you will become part of a team of celebrants that will
help you to push your business forward